Employee Performance and Quality Management in the Tourism Sector (Case Study of Human Resources Management – Employee Performance)
نویسندگان
چکیده
منابع مشابه
Performance management and employee engagement
Many contemporary organizations are placing a greater emphasis on their performance management systems as a means of generating higher levels of job performance. We suggest that producing performance increments may be best achieved by orienting the performance management system to promote employee engagement. To this end, we describe a new approach to the performance management process that inc...
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The main objective of the present survey is to conduct a comparative analysis of the challenges of the performance evaluation system in two private and public sectors and their impact on effectiveness of human resources management practices. This survey was conducted using the field-descriptive method. The historical study method was used to collect theoretical subjects and the field study meth...
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This empirical study examines employee perceptions of quality management at three different time periods. New employees at a large United States manufacturing organization were surveyed regarding their perceptions of their organization’s quality management practices before they attended a new employee orientation training, immediately after the new employee orientation training, and a month aft...
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Background This study aimed to examine Strategic Collaborative Quality Management (SCQM) impact on employee job satisfaction. Methods The study presents a case study over six years following the implementation of the SCQM programme in a public hospital. A validated questionnaire was used to measure employees’ job satisfaction. The impact of the intervention was measured by comparing the pre-i...
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An organization’s success depends mainly on employee retention, which will help the organizations reduce employee’s job turnover and increasing organizational effectiveness [1]. Employee turnover which has attracted major attention in this current century, to some extent, is fundamentally needed for growth of any organization. Advancement and changes taking place very rapidly in life styles, cu...
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ژورنال
عنوان ژورنال: Modern Applied Science
سال: 2017
ISSN: 1913-1852,1913-1844
DOI: 10.5539/mas.v11n9p1